Classes FAQ

To go straight to our online list of knitting classes click here or crochet classes here. If there's one that you're interested in, click the Notify Me button on the class page and we'll email you as soon as it's back in stock.

We aim to provide a supportive environment for people to learn at their own pace, and encourage all students to be mindful of each other in the class. Skein Sisters is a creative space where everyone is welcome and respected. We do not support, condone or promote racism or any form of prejudice and discrimination. Please see below for our classroom etiquette. 

Whether you're an absolute beginner or an experienced crafter looking to learn new techniques we'll have something for you. We're adding new classes every week so be sure to keep checking back for updates. In the meantime if there's something you'd like to learn why not drop us a line at info@skeinsisters.com.au or call us on 02 9554 7444 and we'll see what we can do.

Private lessons

We have private Zoom sessions available - you'll be amazed at how much you can learn! See Remote Help Desk for details.

We are happy to offer private lessons with one of our experienced teachers.

Private lessons can have a maximum of 2 people and are held at Skein Sisters by arrangement.

After you've booked a private lesson online, our staff will contact you to confirm the details.

Private lessons are not available outside of regular store opening hours.

You can see the details here.

Workshops

Terms and conditions

Full payment is required prior to the start of the class to confirm your spot.

Minimum numbers - All classes require a minimum of three people in order to go ahead and, depending on the class, a maximum of ten. If your class or workshop does not have the minimum number of students, the class will be postponed and you will be notified within three days of the class date if it has been cancelled or changed. We cannot be held liable for travel or any other costs in the event of a cancellation.

If your class is postponed or cancelled you can use the amount paid to transfer to another event/activity, use it as a store credit, or be issued a full refund.

Cancelling a class

  • Up to 7 days before the class - you are able to cancel, postpone or swap a class up to 7 days prior to the class date and can receive a full refund.
  • 7 days-24 hours before the class - we are able to offer a credit but we cannot guarantee a full refund unless another booking fills your spot. 
  • Less than 24 hours before the class - no credit or refund available. 

Classroom etiquette

  • Please come to class with an open and enquiring mind, free from your inner critic. 
  • Honour diversity, compassion and equality.
  • Arrive five minutes before the class is due to start, and at least 15 minutes if you need to buy materials.  
  • Turn your phone on to silent or flight mode. If you do need to take a phone call, please leave the classroom so other students are not disturbed

Where are the workshops held?

We have a beautiful private room within the shop that has room for up to 8 students.

Covid-19 requirements

  • Please practice social distancing where possible.
  • Please apply the hand sanitiser provided
  • Wearing a mask is encouraged but not mandatory.

How do I make a booking?

Check out our current list of classes, workshops and events. To make a booking, you can book online, visit us in the shop, call 02 9554 7444 or email info@skeinsisters.com.au. Full payment is required to guarantee your place in the class.

Does Skein Sisters have disability access?

The double doors on New Canterbury Road allow for flat access to the shop for those who are mobility-impaired or those with prams. The main shop is accessible to all. 

Is there parking near Skein Sisters?

There is plenty of all day and two-hour parking all around Skein Sisters. Parking along New Canterbury Road, directly outside the shop, allows for access to the shop for those using wheelchairs or disability scooters. 

How do I get to Skein Sisters by public transport?

We are a 10-minute walk from Hurlstone Park train station, as well as Dulwich Grove Light Rail station. See our Contact Us page for more information.

What materials do I need to bring to a workshop?

If there is anything that you need to bring on the day or prepare in advance, we will email you with all the details. You can also purchase all you need on the day, just arrive at least 15 mins before the class starts to complete your purchase. You can entitled to a 10% discount off purchases in store only on the day of your class.